Domestic:

• Free standard shipping on all Australian orders over $150 AUD
• $10 AUD orders under $150
• $15 AUD express shipping

International: 

• $20 AUD flat rate on all international orders

See Full Shipping Information

We accept returns within 30 days of delivery for eligible items.

To be eligible for a return, your item must:

• Be unworn and unused
• Be in its original packaging
• Include all tags, pouches and accessories
• Be free from damage or alteration

See Full Returns Information

All pieces are covered by a 12-month manufacturing warranty from the date of purchase.

This warranty covers:

• Manufacturing defects
• Faulty clasps, chains or settings
• Structural issues caused by workmanship

Our jewellery is designed for everyday wear and is backed by alifetime guarantee against tarnishing and discolouration under normal wear conditions.

See Full Warranty Information

To maintain the beauty and longevity of your jewellery, we recommend treating each piece with care.

To keep your jewellery looking its best:

• Remove jewellery before applying sunscreen, moisturiser, oils or perfumes
• Avoid prolonged exposure to harsh chemicals and cleaning products
• Store pieces separately in a dry place when not in use
• Remove jewellery before heavy exercise or activities that may cause impact or scratching
  

Cleaning Your Jewellery

To clean your jewellery:

• Gently wipe with a soft microfibre or jewellery polishing cloth
• Use mild soap and lukewarm water when needed
• Dry thoroughly before storing
  

Avoid abrasive materials or harsh jewellery cleaners, as they may affect the finish over time.